Aug 4


FOR RENT Tenant and Landlord


In the early hours of this morning, the penny (cent) dropped in my head as I worked to unravel the relationship challenges that I had been having with my landlady and my own tenant over the past few years. Due to changes in my personal life circumstances I had become both a tenant and a landlady in one fail swoop.


Whether you are a landlord or a tenant, this one is for you. If you are a homeowner/occupier currently sitting at the ringside in the comfort of your own home-seat, watch this bout closely as you too might, one day, be in one of the corners of a title fight (relax…I don’t mean your house title).






Getting into the ring as tenant, I was in a daze of contentment. The space was ideal and ticked all the boxes for the work-school-shopping-entertainment-security-privacy requirements. The décor matched that of my own dearly departed from home so much, it was as if I had painted and finished it myself! And the rent [whispers in case the landlady hears this part], was well well reasonable for the nicely landscaped community the space occupied. So I went into the space (read ring) with my head in the clouds. I did feel a few jabs in the early stages, like the refusal to repaint the weather-worn windows, but I ignored it assuming that, like myself, my landlady sounded (I had never met her) like a reasonable woman and would take care of it in due time.


Seconds away, round 2!

After a month or two in blissful occupation, I made what I thought was a reasonable request for a repair and was flatly refused. Right jab to the left jaw. I asked again, nicely, explaining why it was necessary and reminding that it fell within the landlord’s remit/responsibility. Harder left jab to the right jaw…it stung a little, but peace-and-love me decided it wasn’t worth the contention and stepped back against the ropes, did a cute Ali shuffle and did the repair myself.


Well, don’t worry, I’m not going to take you through the whole bout, suffice it to say that the interaction became more and more challenging as the relationship continued. As the tenant, I conceded many blows that my corner insisted I should counter, but I wrote it off as ‘the price you pay when ‘yu inna somebody else yard’. I knew there was a lesson for me to learn in this situation and I paid attention… hard!






Lesson time. Then it came to pass that I too joined the ranks of ‘Landlady’. The property that held so many beautiful memories for me and my family, the one I virtually built brick by brick in a project that ‘made a woman of me’…was being let to a ‘stranger’.


After the negotiations, contract signing and hand over of keys, all executed via the agent, I soon got my first taste of being in a relationship with (what I once called) the tenant from hell! Good Lord, no-one told me that one human being could be so….so….’ningy ningy’ (Jamaicans know full well what that term means, but for any non-Jamaicans reading this blog, it means a persistent, pest-like behaviour akin to a mosquito that won’t quit!). It seemed like every nail and nook in my beloved house displeased my contractual partner and I am sure I was hearing from him daily at one point via e-mail, text messages and (when I finally relented and gave him my phone number) a few phone calls. I very quickly began to regret becoming a Landlady! Left jabs, right hooks, upper cuts…you name it. This tenant had me up against the ropes and my only response was to defend and cover my face. It was really stressing me out as the proverbial non-confrontational person that I am. Trust me, I run from contention like Bolt from the starting line!


Now, while the common denominator in this age old relationship is the property, the asset, the building that one party owns and must protect and the other wants to enjoy to the fullest, the underlying issue is money-spending. The outgoing of rent from the tenant and the outgoing of repair expenses by the landlord. Both want to keep the amounts to a minimum for the optimal benefit to self. Yes, selfishness can play a big part in this union.


Anyway, just so this story doesn’t become too long, I, after over a year simultaneously ‘fighting’ in the landlord and tenant rings, had a revelation last night! A shift in perspective that sounded like the final bell. I am stepping out of the ring. Where there is no war there can be no losers. Having just returned (after a year’s absence in a blissful tenancy experience), to the same accommodation, with the same Landlady, with the same reluctant attitude to repairs, I have decided to change my approach. I now plan to outline that it is in both our interests to maintain and upkeep the property, so rather than seeing one another as contenders for some mysterious boxing match, I will offer to compromise and seek a win-win outcome that keeps both parties happy. As for my tenant, I now understand that he is not from hell at all, he is just better (read persistent) at articulating his needs for a comfortable homely existence in the house I once called a home. Nothing wrong with that desire at all. I share it.




LANDLORDS –  the bottom line is that the more you care for, maintain and repair your property, not only are you improving landlord/tenant relations…you are also increasing the value (and future rental income potential) of your prized asset. Be wise and invest the deposit you received, then put aside at least the first month’s rental income to take care of the incidental matters that are sure to arise during a tenancy. This is as much a note to self as guidance to you, ’Mr. Landlord’. Don’t ‘squeeze up’ yourself and be mean/tight when it comes to putting things right with your own asset. And don’t grumble and complain every time the tenant makes a request (even if he calls or messages you EVERY DAY!). Just breathe and say…”this is improving my asset for the long run”. Say it twice if you need more convincing.


TENANTS – your time now.  Your landlord is human. Some landlords are more giving than others, so as well as the property, find out a little bit about the landlord (if you can). At the end of the day, put yourself in their shoes when you are requesting repairs or complaining about a matter that is down to wear and tear, or is-you-mash-it-up! Be reasonable and tactful in your choice of words. Landlords can be rather sensitive about their place and get defensive when you refer to their property using terms like ‘pop dung’ (broken down)…even if that is exactly what it is. They are even more touch if it is ‘pop dung’ due to years of their neglect.




Landlords…Tenants, step out of the ring. See one another as allies in the enjoyment of the property in question and not opponents. Shift your thinking and you will change your experience. Tenants, take special care of the property you occupy and landlords, take special care of the tenants that are giving your property daily TLC. I can’t advise on those that are tearing it apart…you need a lawyer (or some ‘heavies’) for that one!


Now a transformed tenant, excuse me while I go write my sugary-sweet and sincere email to my landlady offering to pay the rent for the full month even though the space had not been adequately prepared for my return. My dear Landlady had offered to suspend payment (after my first ever rather strong e-mail to her) until the space was made fit. But I have a heart. I know she depends (budgets) on the rental income…as we (landlords) all do. I understand her situation.  I’m going for the WIN-WIN solution. When my landlord prospers…I prosper. All relationships teach us lessons about ourselves. From this day forward I vow to be an even better landlady! Don’t tell my tenant this though, his modus operandi to date would have him request that it be written into the contract document and make reference to it at some future (opportune) moment in our discourse. You think I’m joking don’t you?!





Oh, one final thing, landlords…the other vital component of protecting your hard-worked-for (or inherited) property asset is to INSURE it! One earthquake, hurricane or fire will do more damage to your asset than any tenant possibly could!


And tenants…you would be surprised how much the total value of your contents stacks up to. Goodness knows how we amass so much in such short time-frames. Take out a contents insurance cover…just in case. The building might not be yours, but you worked hard to furnish and equip your rented space!


Ask one of Sarifa’s team members to set you up with a Homeowners Policy. I know what just ran through your mind! Can you afford NOT to? Is the question you should be asking? Think about it…


Final bell!! All are happy!



May 4


1907 Paper Reporthome in hands


Without a doubt, the last thing on the minds of the Nepalese people in the aftermath of the devastating earthquake that struck the country on Saturday 25th April is going to be insurance. As the operation to find human survivors and remains continues, the loss of and damage to homes is understandably a secondary consideration, but a real consideration nonetheless.


The reality for the survivors, is that without the financial means to quickly replace the roofs over their heads in the coming months, the suffering will continue.


Let’s take a closer look at Nepal and while doing so, draw comparisons with our own island, Jamaica. Why? Because, Jamaica is also in a high earthquake risk zone, sitting on a fault line within the Caribbean Plate.  More specifically, the island is situated along the same seismically active plate boundary as Haiti and experiences about 200 earthquakes per year (though most of them are small).


Earthquakes typically occur along fault lines, areas where two sections of the Earth’s crust grind past each other. When decades of centuries of accumulated stress become too great at a fault boundary, the land gives way, causing a quake. Now you see why we should pay closer attention to the happenings in Nepal?




Nepal is a country that is landlocked (surrounded by land on all sides) by China to the North and India to the South, West and East. It has a total population of 27 Million, with its capital, Kathmandu, being home to 1.3M people.  Like Jamaica, tourism is its most important industry, with it boasting one of the highest mountains in its Himalayan range (Everest). Approximately 800 people were at different stages of climbing the popular mountain, when the quake started avalanches of snow and rocks in a place called ‘the roof of the world’




You may not be aware, but in 2013, a U.S. seismic expert, Professor Eric Calais (who had warned Haiti of a sizable earthquake threat two years before the 2010 disaster), urged authorities in Jamaica to start long-term efforts to prepare for another major earthquake on the island. It could be days or decades, the professor warned, but the threat is very real based on the area’s history and active seismic activity.


The experts predict that Jamaica is exposed to a quake with a magnitude of 7 or 7.5 (Nepal was 7.8). An earthquake of magnitude 7 on the Richter scale is considered “major,” and capable of widespread, heavy damage. Kingston was destroyed and roughly 1,000 people killed in a 6.5-magnitude quake in 1907. Before that in Port Royal, just outside of Kingston, which was the island’s main city in the 17th century, an earthquake and tsunami submerged two-thirds of the settlement in 1692.




As was said earlier, the thought of insurance after such a devastating event will not be uppermost in the minds of the people of Nepal. What has been witnessed, however, is a rush in neighbouring countries to effect insurance policies to cover properties. In MUMBAI (formerly Bombay), the most highly populated place in India, phones are ringing off the hook at insurance companies and page views have surged at websites offering policies to cover homes and their contents. While property insurance cannot save lives, it can provide a financial life-line when your home buildings is reduced to rubble and your contents destroyed.


Back home in Jamaica, in spite of the clear exposure to both earthquake and hurricanes, many still take the risk of not insuring their properties. High premiums are cited as the main reason for persons ‘self-insuring’, but the cost of having to rebuild a property from scratch, out of pocket, can be far more daunting than a proportionate annual premium. We must each ask, “can I afford to take the risk?”


Our hearts and thoughts must continue to go out to the people of Nepal.


There, but for the grace of God, go you or I.